Answered By: Reference Staff
Last Updated: Mar 05, 2018     Views: 4627

The message you are receiving "Your institutional lending limit has been met"  indicates that Sonoma County Library's daily lending limit has been reached. 

This daily limit resets at midnight each day and you should be able to resume borrowing content after it resets. Please try again after midnight.

For more information on Hoopla, visit the related page on our website or the Hoopla Digital site.

Comments (1)

  1. Hi there - thanks for your question. The reason you're seeing this message despite not having used the service for a while is that it's unrelated to your personal account. The limit you're seeing is one set on the entire county--it means that we've reached a maximum limit for that particular day *for everyone*. We have that limit for financial reasons. Luckily, we don't hit this limit very often anymore, so usually you can try again later and it will work. I hope this helps!
    by Reference Staff on Sep 23, 2017.